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Hi, 

ABOUT ME

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ABOUT ME

Welcome to my portfolio! I am a creative professional skilled in 

Canva, Filmora, and Adobe Photoshop, specializing in visually 

captivating designs and video content. With a strong background in 

producing promotional videos, social media reels, written materials, and 

other marketing assets, I bring ideas to life through engaging and impactful 

visuals.

 

Beyond content creation, I also have experience in business-to-business (B2B) processes, including email management, outbound calls, follow-ups, and, account maintenance. My ability to merge creativity with business efficiency ensures that I deliver solutions that are both compelling and results-driven.

Explore my work and let’s connect to create something extraordinary!

"With me on your team, you get more time, less stress, and consistent results."

By: Mary Pescuela Your Best Virtual Assistant 

Skills & Expertise

  • Administrative Support (Email Handling, Calendar Management, Data Entry)

  • Customer Service (Inbound/Outbound, Billing, CRM Support)

  • Graphic & Video Editing (Canva, Filmora, Photoshop)

  • Social Media Content Creation & Management

  • Appointment Setting & Lead Generation

  • Google Suite: Docs, Sheets, Forms, Mail, Calendar

  • Basic Project Management & Coordination

Work Experience

Customer Service Advisor – Concentrix (B2B Account)
May 2022 – Jan 2025

  • Handled billing concerns, processed credit/debit memos, inbound/outbound calls, and CRM data updates.​

Hotel CRM/Data Entry Specialist – Start Up Career
Feb 2024 – Apr 2024 (Part Time)

  • Managed guest inquiries, reservations, booking records, and payment processing.

Customer Service Representative – Teleperformance (Healthcare)
Apr 2021 – Mar 2022

  • Managed patient records, insurance claims, and ensured compliance with healthcare regulations.

Appointment Setter – Real Estate
Jun 2024 – Aug 2024 (Part Time)

  • Made outbound calls to prospects, qualified leads, and scheduled appointments.

Medicare Outreach Specialist – Linkserve Solution
Jun 2024 – Nov 2024 (Part Time)

  • Educated beneficiaries on Medicare, gathered survey feedback, and supported enrollment processes.

M
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