Hi,
ABOUT ME

ABOUT ME
Welcome to my portfolio! I am a creative professional skilled in
Canva, Filmora, and Adobe Photoshop, specializing in visually
captivating designs and video content. With a strong background in
producing promotional videos, social media reels, written materials, and
other marketing assets, I bring ideas to life through engaging and impactful
visuals.
Beyond content creation, I also have experience in business-to-business (B2B) processes, including email management, outbound calls, follow-ups, and, account maintenance. My ability to merge creativity with business efficiency ensures that I deliver solutions that are both compelling and results-driven.
Explore my work and let’s connect to create something extraordinary!
"With me on your team, you get more time, less stress, and consistent results."
By: Mary Pescuela Your Best Virtual Assistant
Skills & Expertise
Administrative Support (Email Handling, Calendar Management, Data Entry)
Customer Service (Inbound/Outbound, Billing, CRM Support)
Graphic & Video Editing (Canva, Filmora, Photoshop)
Social Media Content Creation & Management
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Appointment Setting & Lead Generation
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Google Suite: Docs, Sheets, Forms, Mail, Calendar
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Basic Project Management & Coordination
Work Experience
Customer Service Advisor – Concentrix (B2B Account)
May 2022 – Jan 2025
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Handled billing concerns, processed credit/debit memos, inbound/outbound calls, and CRM data updates.
Hotel CRM/Data Entry Specialist – Start Up Career
Feb 2024 – Apr 2024 (Part Time)
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Managed guest inquiries, reservations, booking records, and payment processing.
Customer Service Representative – Teleperformance (Healthcare)
Apr 2021 – Mar 2022
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Managed patient records, insurance claims, and ensured compliance with healthcare regulations.
Appointment Setter – Real Estate
Jun 2024 – Aug 2024 (Part Time)
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Made outbound calls to prospects, qualified leads, and scheduled appointments.
Medicare Outreach Specialist – Linkserve Solution
Jun 2024 – Nov 2024 (Part Time)
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Educated beneficiaries on Medicare, gathered survey feedback, and supported enrollment processes.
